Pipeliner is Coevera now, and the way in moved

Type pipelinersales.com into a browser and you land on coevera.com. On April 9, 2026, Pipelinersales Corporation relaunched its flagship Pipeliner CRM under the new name, and the old domain, its pricing page and its help centre all redirect there (checked on November 12, 2026). The launch release was emphatic that nothing else moved: "Platform functionality, data, integrations, pricing, and support all remain unchanged," and existing customers had to do nothing.

The per-seat prices did hold. The entry point did not. The pricing page now lists three plans, and every one of them carries a 15-user minimum. The $65 Starter plan, which a competitor's CRM roundup still listed in August 2026 with a 3-user floor, is no longer there. The cheapest Coevera contract you can buy off the page is $1,275 a month, paid a year at a time.

Under 15 sellers? Skip to the verdict.

A visual pipeline with a sales-coaching pitch on top

Underneath the new name sits the same B2B pipeline CRM Pipelinersales has built since 2011, with a head office in Los Angeles and development in Bratislava. Deals sit as cards on a board by stage, and you define the stages. That visual overview is what user reviews praise most often, on Capterra and G2 alike.

What the rename adds is a thesis. Founder and CEO Nikolaus Kimla puts it bluntly in the launch release: "The CRM industry made a catastrophic bet that technology alone would transform sales. It hasn't." The homepage headline is now "The Only CRM That Teaches You How to Sell," and the company's Sales POP! podcast, past 1,600 episodes, is being turned into The Collaborator, the coaching layer the brand is built around.

The most useful new feature is less philosophical. Release 6.2 (June 9, 2026) added AI Relationship Charts, which build org charts and parent/subsidiary hierarchies for an account, flag contacts you are missing and ask you to confirm before anything is saved. Release 6.3 in July extended them to the buying centre on each opportunity. If you sell into committees of five or six people, that is a spreadsheet you no longer keep by hand.

Coevera says it serves teams of roughly 15 to 2,500 sellers, goes live "in four weeks, not two quarters" and needs about two hours of onboarding per user. These are vendor claims.

Pricing: $85 a seat, 15 seats minimum

Every figure below is per user per month, billed annually, from coevera.com/pricing as checked on November 12, 2026. The page shows no monthly-billing price, no free plan and no currency beyond a "$" sign.

Pipedrive Lite starts at $14 a seat and Zoho CRM Standard at $14 a user, with Zoho free for up to three users. A five-person team that would pay $70 a month for Pipedrive cannot buy Coevera from the pricing page at all. In fairness, a footnote reads: "Selling with a smaller team? Talk to us - we work below 15 where there's a clear expansion story." That is a negotiation, not a price.

The trial is the easy part. Business is a self-serve 14-day trial with no credit card. Enterprise, Unlimited and any team above 50 sellers get a trial set up by sales.

Professional services sit outside the seat price and are never quoted: onboarding consultancy, custom data migration and even the "Standard Data Import from CSV" are listed as chargeable, with no amount published.

What the Business plan leaves out

Business is the plan most 15-seat teams will price first, and it is thinner than $85 suggests. Standard and pivot-table reports, custom dashboards, unlimited custom fields, Office 365 and Google Workspace sync and the iOS and Android apps are on every plan. Advanced and scheduled reports, the audit log, a sandbox, SAML single sign-on, field-level permissions and lookup/rollup fields are not on Business. If your IT team requires SSO, that alone moves the floor to Enterprise and $20,700 a year.

Automation is the bigger gap. Automatizer, the no-code workflow builder, is a paid add-on on Business. Enterprise includes 25 processes and up to 10,000 runs a month; Unlimited includes 100 processes and up to 100,000 runs.

Enterprise still rents a long list back to you. Account Health, the Duplicate Checker, approval processes, sales targets, email sequencing, the appointment scheduler, online forms, quote versioning and custom entities are paid extras on both Business and Enterprise, included only on Unlimited. Calling and text messages, the map view, the business card scanner and the PandaDoc and RingCentral integrations cost extra on every plan. Not one of these add-ons has a published price. A team that needs email sequences and duplicate detection is choosing between Unlimited at $150 a seat and a quote.

API calls are capped at 100,000 a month on Business, 150,000 on Enterprise and 350,000 on Unlimited.

Voyager AI, the credit meter and the MCP server

Coevera's AI comes in two tiers, and the split is a budgeting problem. Voyager 1 and the AI Email Assistant are included on all three plans. Voyager 2, the "AI Super Agent" released in version 6.1 on April 29, 2026, is credit-billed on every plan, Unlimited included. Each subscription gets a free monthly allowance that resets on the subscription start date; past it you pay, under spending caps an admin sets. Coevera does not publish what a credit costs, so the AI line is the one part of the bill you cannot model before you sign.

AI Smart Fields, added in June, fill deal summaries, contact descriptions and revenue estimates in bulk. Coevera states that customer data is "not used to train AI models".

The newest piece is an MCP server, labelled public beta on the homepage, which lets Claude, ChatGPT, Microsoft Copilot or a custom MCP client work with live CRM data inside each user's role permissions. Useful if your reps already work in an AI assistant; too early, as a beta, to build a process on.

The contract, and getting your data out

This is where Coevera is least forgiving. The first term is 12 months and renews automatically for another 12. Billing follows licences bought, not active users. "There will be no refund for licenses canceled mid-term," and cancelling or cutting seats needs written notice at least 30 days before the term ends. The renewal invoice arrives 15 days before the anniversary - after that notice window has already closed. Put the notice date in a calendar the day you sign.

Leaving is possible, though not free. Accounts, contacts, leads, opportunities, quotes and reports export to CSV or XLSX on every plan, subject to the export rights your administrator grants. A full back-up export, run as a script on demand, is a chargeable service. After cancellation, logins stop on the end date and Coevera keeps data "only up to 35 days" afterwards. Run your exports before the contract ends, not after.

Coming in looks easier on paper: Coevera advertises migration from Salesforce, HubSpot, Pipedrive and Zoho and more than 200 integrations, but the migration itself is a paid service. Support on every plan is online chat and email, 8x5, with an assigned account manager. No response times are published, and prioritised technical support is held back from Business.

What users praise, and what they complain about

The live review sites block automated readers, so these figures come from archived snapshots: Capterra listed Pipeliner CRM at 4.6 from 216 reviews in May 2026, and TrustRadius at 8 out of 10 from 30 ratings in January 2026. The ratings are good. The complaints cluster around a learning curve, slow support, the price, and reporting that one reviewer called "not as intuitive as I would like".

The sharpest one-star review is about the contract rather than the software. A director in industrial automation wrote in May 2023 that after paying 12 months in advance, "these features did not function as described," and that management "would not refund me for the remainder of the 12 months." That is the billing policy above, working as written. Test the exact workflows you are buying, on your own data, inside the 14-day trial.

Verdict: who should buy Coevera, and who should not

Buy it if you run a B2B sales team of 15 or more, sell into accounts with several decision makers, and want a CRM that imposes a process and coaches reps toward it rather than one that just stores records. Plan on Enterprise: Business lacks SSO, advanced reporting and included automation, and at 15 seats Enterprise costs $5,400 a year more. Treat Voyager 2 credits and onboarding services as open numbers and get both in writing before you sign.

Skip it if your team is under 15 seats, which is most teams reading a CRM review. Five reps get a visual pipeline from Pipedrive at $14 a seat, or from Zoho CRM at $14 a user with a free tier for three. If your reps live on the phone, Close starts at $35 a user and is built around calling, which Coevera charges extra for on every plan. Creatio is the comparison if you are mid-market too. For a wider shortlist, see our best CRM software roundup.

Start a 14-day Coevera trial

The rename is cosmetic. The 15-seat floor is not. Pipeliner has become a mid-market product, priced and contracted like one, and the pricing page no longer pretends otherwise.